Frequently asked questions
LED Display Project Questions
Short planning answers for product selection, quotation, installation and support. Final details depend on the selected product and confirmed order.
Buyer FAQ
Questions to Resolve Before Ordering
These answers help prepare a clearer request for quotation. Model-specific values are confirmed in the quotation and matching product information.
What pixel pitch should I choose?
Start with the closest regular viewing distance, screen dimensions, content detail, camera use and budget range.
What information is needed for a quotation?
Application, screen size, viewing distance, environment, installation method, destination, quantity and target schedule.
Do you provide installation support?
Available guidance and service scope should be confirmed for the selected series, destination and order.
What is the delivery time?
Production and delivery timing depend on configuration, quantity, current schedule and shipment method. Confirm it with the quotation.
What warranty is included?
Warranty terms vary by product series and order. Use the written terms confirmed with the selected configuration.
Can you provide custom sizes?
Module and cabinet combinations allow many screen sizes, subject to the selected series, ratio, structure and service access.
Can the display be filmed?
Share camera and production requirements so refresh, scan, brightness and content settings can be discussed.
How are spare parts planned?
Spare quantity depends on product type, screen scale, operating conditions and service plan.
Start with a rough project brief
Get a More Relevant LED Display Recommendation
Share the application, approximate width and height, viewing distance, installation environment and destination. Detailed drawings are helpful but not required for the first reply.
- Product-family review
- Configuration questions
- Quotation scope